1. Information We Collect

When you submit a project inquiry through our contact form, we collect the details you voluntarily provide: your first name, last name, email address, and the contents of your message, including any project specifications or dimensions you choose to share.

We do not collect payment information through this website. All commercial transactions, pricing, and order processing are handled directly and privately between you and our team.

Like most websites, our hosting provider may automatically log basic technical data such as your IP address, browser type, and the pages you visit. This information is used solely for security and to maintain the performance of the site.

2. How We Use Your Information

We use the information you provide exclusively to respond to your inquiry, prepare tailored technical specifications and quotations, and to consult with you regarding the sourcing, processing, and supply of imported marble for your project.

We may retain your correspondence to support ongoing communication, fulfil your requests, and maintain an accurate record of our business relationship.

3. Cookies & Analytics

Our website uses Google Analytics 4, a web analytics service provided by Google, to understand how visitors find and interact with our site. Google Analytics uses cookies and similar technologies to collect standard internet log information and visitor behaviour in an aggregated, anonymised form — such as the pages you visit, your approximate location, and the type of device and browser you use.

We use this information solely to measure website performance and improve our content and services. We do not use it to personally identify you, and we do not use third-party advertising cookies.

You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser settings.

4. How We Share Your Information

Rameshwar Exports does not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers who help us operate our website and communicate with you (for example, our web hosting and email service providers), and only to the extent necessary for them to perform those services. We may also disclose information where required to do so by law or to protect our legal rights.

5. Data Retention

We retain inquiry and correspondence data only for as long as is necessary to fulfil the purposes outlined in this policy, to maintain our legitimate business records, or as required by applicable law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

6. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Our website is served over an encrypted HTTPS connection. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to the personal information we hold about you, to request that it be corrected or deleted, and to withdraw any consent you have previously given. To exercise any of these rights, please contact us using the details provided below, and we will respond within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites, and we encourage you to review their respective privacy policies.

9. Children’s Privacy

Our website and services are intended for architects, designers, developers, and trade professionals. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so that we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.